"Corporate managers will, at some time in their careers, experience a corporate crisis where their company's share value, reputation, or even the lives of their employees will depend on their actions....Ross Campbell has written one of the definitive books on crisis management, and it should be required reading in every business school in America and around the world."

Neil C. Livingstone, Chairman and CEO,
Global Options Inc., Washington DC
and author of nine books on terrorism and crisis management

"I have been using Ross Campbell as the 'point of reference' for Crisis Management and Response since 1991 and 'Crisis Control' captures all his learnings and experience."

Andrew Michelmore,
Managing Director,
WMC Limited

"Ross Campbell has written an essential guide to prepare for, respond to, and recover from corporate crises and emergencies. Post 9/11, every organisation needs to consider crisis management systems that have the capacity to protect people, assets and brand reputation....A pragmatic model for response and recovery that we have tested and proven in our business."

Harry Boon
Managing Director and CEO
Ansell Limited

"In October 2002, one of our campuses experienced a major incident. We managed this and moved forward due largely to effective crisis management planning. Crisis Control provides a comprehensive practical framework for the development of such plans."

Greg Connell
Director, Audit and Risk Management
Monash University

"Crisis Control's recommendations comprise critical components of South Bank Corporation's crisis management plan, which we test regularly. Crisis Control is a must-read. If you don't have a comprehensive plan before you've read it, you certainly will soon afterwards."

Bill Grant,
CEO,
South Bank Corporation

"The crisis simulation exercise put our Crisis Management Team through a realistic, stressful crisis scenario. We learnt a lot from it."

David Liew,
Head of Internal Audit,
Singapore Exchange Limited