Failure to successfully manage a crisis can result in financial ruin, crippling litigation, loss of earnings, employee severances and irreparable damage to a reputation built up over many years.
Yet good planning and resources can provide an effective response and mitigate the effects of a crisis.
Ross Campbell & Associates is a world leader in providing a wide range of crisis management and recovery services.
Our global network of crisis management and recovery experts and support systems means we can respond swiftly and effectively to help our clients, regardless of location or the issues confronting them.
Based on our own experiences in real crises, we develop tailored training scenarios to test your crisis management team and then provide you with constructive feedback on the outcomes.
This helps build confidence and ensures the effectiveness of your crisis team should an incident occur.
In addition, your employees and stakeholders become more confident, knowing their interests are protected in the event of a crisis.
Our services include:
- Crisis management incident response
- Crisis management plans, protocols, manuals and action checklists
- Performance training through interactive workshops
- Performance testing via desktop, hypothetical and full-scale exercises
- Crisis leadership training
- Board and CEO briefings
- Victim and next of kin support
- Post-crisis stress audit
- Liaison with law enforcement agencies
- Executive security programs
- Disaster recovery management
- Emergency and security interface training
- Product recall plans and actions checklists
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- Product recall training and testing/rehearsals
- Business continuity and recovery training
- Crisis communication and public affairs strategies
- On-site assistance during real-life critical events
- Crisis/disaster media and human resources training
- Ongoing audits and reviews of in-place crisis/disaster management and product recall plans
- Computerised log-keeping databases
- Crisis and disaster website design and support
- Risk strategy and delivery
- Emergency planning
- HR/employee crisis interface training
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